5. Authenticity Attracts Audiences
Authenticity is a crucial factor in the success of any project, whether it be a brand identity, a marketing campaign, employee engagement materials, social media posts or simply the sharing of important information. For a project to thrive, it must connect with and expand its audience. Post number 5 in our thriving projects series discusses why it is imperative that any form of communication reflects your message authentically.
It's easy to be distracted by market changes and competitors' actions.
How can we reinforce the Authenticity of our brand?
So, we’ve established that in business, the more transparent we are, the more authentic we become in the eyes of our audience. If our values are ‘Professional, Reliable and Honest,’ the creative may look very different to a business whose values are ‘Passionate, Collaborative, and Planet Focussed’. Regarding aesthetics, the graphics and imagery we use need to represent and reinforce this. So when we create a project, whether it’s a social campaign, a set of animations, or an information pack, the visuals must echo the words. Sounds easy. Not so fast; it’s more complicated than you think; an excellent creative agency (hello there!) will help you to show the world who you truly are and help you attract the right audience for you.
Which UK companies are perceived as authentic, and what do they have in common?
Brand Spark (www.brandsparkmosttrusted.com/pageuk) have listed the UK’s 2022 most trusted brands. Among them are names like; Fairy, Tesco, Heinz, Boots, Weber (BBQs), LVE Insurance and Ella’s Kitchen. So, what factors do these brands have in common?
Webber:
At WEBER, we pride ourselves on two things: making barbecues that last and providing a lifetime of excellent customer service.
Ella’s Kitchen:
Our Mission is to improve children’s lives through developing healthy relationships with food. What started as a promise between a dad + his daughter continues to be our driving force.
Fairy:
To effectively cut through grease, food and grime to leave everything from your forks through to your pans gleaming.
Tesco:
Serving our customers, communities and planet a little better every day.
They know that their promise is their reputation; this is why it’s vital to the success of their brand to strive to uphold it continuously.
1. They know their market
They get to know their target audience inside-out, meaning the brand can fine-tune their marketing to appeal to potential customers. Their brand identity speaks to and addresses the specific needs of their market in a language they can relate to. Their message will cut through the noise of competing brands.
2. They offer a clear promise and a unique proposition
Countless highly successful companies are dominating their industries despite selling products and services that are like those of their competitors. They differentiate themselves by picking the one thing they can do differently or better than their competitors; they focus on this and shout about it.
3. The three C’s
Consistency, consistency, consistency. Let’s consider the importance of this. Successful brands want you to know that you can count on them. By being consistent, they convey their purpose’s stability and strength. They are proving that they are focused, serious in what they do, and always follow through. Without consistency, people become confused about the brand, unsure what it stands for, and they disengage.
4. They use the power of storytelling
Storytelling can be a powerful way to bring our message to life. As mentioned above, people are most interested in people, not things. We buy on emotion and justify with logic.
Stories can shed light on the remarkable personalities and achievements behind your brand that your audience will love to hear about. When creating a brand story, start with what you know about your audience. Find characters that they most identify with. These characters might be people in your company or other customers you’ve served well over the years.
5. Audience engagement beats the hard sell
Successful brands know how to engage with their audiences. They know how to build credibility, trust and familiarity, this means people are much more likely to buy from them. People no longer want to be talked at or sold to; they want to experience what brands stand for and feel part of their actions.
Authenticity - an essential factor in giving any project, brand or piece of communication the wings to fly.
So, what do we get if we mix all of the above ingredients in a pot? That’s right; you guessed it, Authenticity! When a business can match what they say they do to what its audience experiences, they’ve achieved Authenticity.
If we fall short, make promises we can’t keep, and are too forceful in our communications, it won’t be long until people catch on. They’ll be under the impression that we’re not quite who we say we are – not genuine, not authentic.
Do you need help telling your authentic story?
We would love to help you to show your audience who you really are.
Leave a Reply